Whilst Love A Christmas Tree are only a relatively small company, customer service is front and centre of our processes. To avoid human error, we have integrated the delivery process with our website/ecommerce system. From receipt of your order to delivery at your door, the shipping process has been streamlined to mitigate human error. In addition, we always select our delivery courier service on their service levels not the lowest market price!

The Buy price listed includes delivery to your door (£15) and delivery/return shipment if Renting the tree (£15 + £20) via National courier.

We will happily deliver to England postcodes (except Isle of Wight (PO30-PO33) along with simple care instructions.

We will endeavour to make the delivery on your requested delivery day. If there is an unforeseen delivery issue we will contact you and arrange another mutually agreed date.